Telstra 3G users in West Kempsey and surrounds can expect nine four-hour service outages between December 1-15 as the company conducts maintenance on the Kempsey mobile base station.
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All customers with 3G services, including data, mobiles and mobile EFTPOS facilities, will be impacted during these windows. The outage times are weather dependent and cannot be specified.
Telstra Area General Manager Mike Marom said every effort would be made to reduce the impact on customers.
“As this work needs to be carried out during daylight hours, for health and safety reasons, our technicians will need to switch off some sectors which support mobile services in the area,” Mr Marom said. “This will result in a disruption to 3G mobile services at different times between December 1-15.”
“We understand this is an inconvenience and we thank residents for their patience, as the maintenance will provide longer term improvements to services in the area.”
