Your new company
This is your opportunity to work for a well known organisation located in the Ballarat GovHub. You will be working with a State Government department who provide support and relief to all Victorians. Be part of a collaborative organisation, working in a structured environment and supporting the delivery of effective and efficient customer services.
Your new role
In this role you will be responsible for providing administrative and corporate support
- Assist with receipting of applications for claims and the associated documentation in accordance with the relevant policies and procedures
- Determining whether all supporting documents have been received, where necessary following up on outstanding documents
- Accurately input, collate and store data
- Reaching and working towards key performance indicators.
- Undertake general administrative tasks as required
- Provide assistance to internal & external clients and customers
- Prepare basic letters and emails, in clear & concise language.
What you'll need to succeed
You will be able to demonstrate the following:
- Self-management skills including acknowledging own abilities and limitations, demonstrating accountability, prioritising and interpersonal understanding.
- Provide quality customer service
- Ability to follow and understand policies and procedures
- Strong attention to detail
- Ability to work cooperatively and professionally in a team environment
- Demonstrate effective verbal and written communication skills
- Be resilient
- Excellent time management with an ability to undertake repetitive tasks
What you'll get in return
This is an exciting opportunity to work in a hybrid role, providing you with the opportunity to work from home and to work in the new state of the art GovHub building. This is a full time position, initially for 6 months, commencing at the end of October.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Lucy Brennan on firstname.lastname@example.org.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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