53d ago

Customer Service

BUNZL

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Estimated
$50k ~ $61k
Work type
Full Time
Contract type
Permanent
How this job matches you
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Pay guide
Market insights based on all Customer Service jobs in Brisbane QLD
Estimated range
$50k - $61k
Market average
$61k
$61k
Market average
$51k
$70k
Actual pay is not disclosed by the employer
Full job description
  • Full time position based in Morningside
  • We are a stable, global company offering essential services
  • Great support and opportunities to develop your career

WHY BUNZL?

As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.

YOUR ROLE

Reporting to the Customer Service Manager, you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers.

Part of your day-to-day will involve entering and processing orders, responding to customer enquiries, maintaining the online ordering system, and actioning inbound calls regarding a variety of our products and services. Your role is vital in delivering an efficient, accurate and timely service through face-to-face, phone and email interactions. You’ll also ensure communication flows within the Customer Service team itself and other areas of the business.

We believe in bringing out the best in people. To do that, we offer a competitive salary with annual salary reviews and full on-the-job training. We are passionate about people who are passionate about our business.

ABOUT YOU

You’ll have that same entrepreneurial spirit that we live and breathe here at Bunzl. You’ll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. Reliable and enthusiastic, you are passionate about helping others and looking for a great career in customer service.

The other essentials we are looking for:

  • Prior experience in a similar office-based customer service role
  • Excellent communication skills and ability to upsell our products
  • Professional telephone manner and able to handle customer complaints
  • Computer adept and good typing skills

The following is desirable but not essential:

  • Experience with data entry
  • Prior experience or knowledge of healthcare, catering or food processing industry or products

BENEFITS

Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in Australia that investment is building a sustainable environment for our staff, customers and those who follow.

WE WELCOME ALL

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

APPLY

At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.

We are a Circle Back Platinum Employer – we commit to respond to every applicant.

No Agencies please.

Job details
Date posted
7 Oct 2021
Category
Customer Service & Call Centre
Occupation
Customer Service
Estimated
$50k ~ $61k
Contract type
Permanent
Work type
Full Time
Job mode
Standard/Business Hours
Industry
Human Resource
Sector
Private Business
Company size
1000+

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