NSW Police have announced upgrades to their Community Portal system, including a new process for National Police Checks, with requests for information and reporting now available online.
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The streamlined digital service allows the entire process to be done online, from application submission, identity verification and payment, to the issuing of a branded, digital National Police Certificate.
The enhanced Community Portal website also allows members of the community to report more crimes online, including:
- Fail to pay for goods and services
- Break, enter and steal (no persons present)
- Minor traffic crash
- Stolen motor vehicle
- Lost property
- Intentional damage and graffiti
- Theft
The Community Portal is a NSW Police Force website that can be accessed at here.
Deputy Commissioner Corporate Services, Malcolm Lanyon, said the Portal is intended to be a 'one-stop shop' for members of the community.
"People are on their devices more and more, so it was important for the NSW Police Force to modernise with the times and provide an efficient and convenient service," he said.
"The refreshed Community Portal, now with the National Police Check, represents digitisation of police services.
"The platform offers secure and convenient information sharing, with a focus on quality customer service delivery, convenience and flexibility."
To apply for an authentic National Police Check and receive an official certificate issued directly from the NSW Police Force visit here.
"The portal is a useful, comprehensive and complementary addition to our already successful and efficient reporting mechanisms and does not replace police on the street," Deputy Commissioner Lanyon said.
"By streamlining the process for members of the community, we are able to reduce valuable time spent by police officers and admin staff doing unnecessary administration.
"With more non-urgent services online, it will mean more officers are available for emergencies and investigations, as well as proactive operations to deter and prevent crimes.
"We are confident the new online function will further promote open, transparent and positive engagement between police and the wider community."
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